Cookies and tracking technologies.
This policy explains how cookies and similar technologies are used on ex-store.com.
COOKIE POLICY
SEMBOLINIO LTD
This Cookie Policy ("Policy") describes how SEMBOLINIO LTD ("we", "us", the "Company") uses cookies and comparable tracking technologies on ex-store.com (the "Platform"). It has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This Policy should be read alongside our Privacy Policy. Continued use of the Platform following display of this Policy constitutes your consent to cookies as described herein.
01 CONSENT AND MANAGING YOUR PREFERENCES
1.1 On your first visit you will be presented with a cookie consent banner through which you may accept all non-essential cookies, decline them, or configure individual preferences.
1.2 Essential cookies are always active as they are required for core Platform functionality, secure payment processing, and regulatory compliance including AML and KYC obligations.
1.3 You may revise or withdraw your cookie preferences at any time via the Cookie Preferences link in the website footer or through your browser settings.
1.4 Withdrawing consent for non-essential cookies may restrict certain Platform features but will not affect processing required by law or contract.
02 WHAT COOKIES ARE
2.1 Cookies are compact data files, scripts, or similar technologies deposited on your device when you visit a website.
2.2 They allow websites to function correctly, recognise returning visitors, and provide operators with usage insights.
2.3 Session cookies are temporary and are erased automatically when you close your browser.
2.4 Persistent cookies remain on your device until their expiry date passes or you delete them manually.
2.5 Cookies may also be used to meet obligations imposed by payment partners, card networks, or financial institutions in relation to fraud prevention and AML/KYC compliance.
03 CATEGORIES OF COOKIES WE USE
Essential Cookies
Indispensable for Platform operation. They support shopping cart management, checkout procedures, and security verification. These cookies are always active and do not require your prior consent.
Analytics and Performance Cookies
Collect anonymised data about visitor interactions to help us analyse traffic patterns and improve Platform performance, for example through tools such as Google Analytics. Activated only upon your consent.
Functionality Cookies
Retain your personal preferences — such as language selection and display settings — to deliver a more consistent and tailored experience. Activated only upon consent.
Marketing and Advertising Cookies
Used to serve relevant promotional content and evaluate advertising effectiveness. May also be deployed by third-party partners for fraud monitoring and compliance purposes. Set only with your explicit consent.
04 THIRD-PARTY COOKIES
4.1 Certain cookies on the Platform are placed by external providers who support its operation.
4.2 These may include payment processing companies, acquiring banks, and card scheme operators.
4.3 Fraud prevention and risk management providers may set cookies in connection with our compliance obligations.
4.4 Analytics and marketing partners may track behaviour across multiple websites for performance and targeting purposes.
4.5 Where consent is required, third-party cookies are activated only after you have granted permission through the consent banner or preference centre.
05 COOKIE REFERENCE TABLE
The table below details the cookies currently in operation on the Platform:
| Category | Cookie | Set By | Purpose | Duration |
|---|---|---|---|---|
| Essential | session_id | SEMBOLINIO LTD | Maintains the active user session. | Session |
| Essential | csrf_token | SEMBOLINIO LTD | Guards against cross-site request forgery. | Session |
| Essential | steam_auth | SEMBOLINIO LTD | Authenticates the Steam login. | Session |
| Essential | cookie_consent | SEMBOLINIO LTD | Stores cookie consent status. | 1 year |
| Analytics | _ga | Google Analytics | Assigns a unique ID for site traffic measurement. | 2 years |
| Analytics | _ga_* | Google Analytics | Maintains GA4 session state. | 2 years |
| Analytics | _gid | Google Analytics | Records daily visitor statistics. | 24 hours |
| Analytics | _gat | Google Analytics | Throttles analytics request rate. | 1 minute |
| Functionality | lang_pref | SEMBOLINIO LTD | Saves language and region preference. | 1 year |
| Functionality | ui_settings | SEMBOLINIO LTD | Stores interface display preferences. | 1 year |
| Marketing | Not in use | — | No marketing cookies currently deployed. | — |
Google may update cookie identifiers periodically. For current information visit policies.google.com.
06 MANAGING COOKIES VIA YOUR BROWSER
6.1 In addition to the Platform’s built-in preferences tool, you can manage, restrict, or remove cookies through your browser settings.
6.2 Each browser handles cookie controls differently; consult your browser’s help documentation for specific guidance.
6.3 Disabling essential cookies may impair critical Platform functions including checkout, order processing, and compliance operations.
07 YOUR RIGHTS UNDER UK LAW
As a data subject under UK data protection legislation, you are entitled to:
7.1 Access information about which cookies are in use and what personal data has been collected.
7.2 Withdraw consent for non-essential cookies at any time without detriment.
7.3 Request restriction or deletion of personal data gathered through cookies.
7.4 Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been infringed.
To exercise any of the above rights, contact us at info@ex-store.com. Cookies essential for regulatory compliance or payment security will continue to operate after you withdraw consent for non-essential cookies.
08 POLICY REVISIONS
8.1 This Policy may be reviewed and updated to reflect changes in law, technology, or our practices.
8.2 Revisions are published on this page with an updated effective date.
8.3 Continued use of the Platform after updates constitutes acceptance of the revised Policy.